Sentobib Deutschland Bücherhallen Hamburg

Strongly Disagree

Strongly Agree

No Opinion

I find enough of what I want in the collection

I can easily find what I am looking for

I mainly want to find older literature in the collection

I want to find the very latest titles in the Bücherhallen

The collection is attractively presented

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This randomizer is not shown to the respondent but is used to divide the respondents in 2 random groups. Group 1 will see questions about "the library of the future", "collection" and "improving skills". Group 2 will see questions about "e-books", "pricing" and the "impact of the library". In this way, the length of the survey is reduced in order to keep it around 10 minutes at maximum.

Hamburg Libraries

Are you currently a member of the Bücherhallen?

Yes No

Have you been a member of the Bücherhallen in the past?

Yes No

Have you been in the Bücherhallen building in the past 12 months?

Yes No

Are you a member of another public library, other than Hamburg Libraries?

Choose one of the following answers

Yes, in a city / community next to Hamburg
Yes, in a city / community further away
Yes, in a city / community abroad
No

Why are you a member of another public library, other than Hamburg Libraries?

Select all that apply

I live in a different city or municipality than Hamburg
I make use of a regional membership
There is a different collection
There are different activities
Different services are offered
The opening hours are more convenient
It is easier to access
I can combine a visit with work, school, shopping, ...
It is cheaper
Other reason:

In which periods have you been a member of a public library? (Hamburg Libraries or other public libraries)

Select all that apply

I have never been a member of a public library
In my childhood (under 12 years old)
In my teenage years (between 12 and 18 years old)
As an adult: 18 > 25 years
As an adult: 26 > 39 years
As an adult: 40 > 55 years
As an adult: older than 55 years

Why do you use the library?

Select all that apply

to borrow media (books, games, magazines)
to use media in the library
to collect information (for school, university, work)
to attend an event
to study/to work
to meet people
to use computer workstations
to use the WiFi
Other:

Which materials have you borrowed in the past 12 months at the Bücherhallen?

Select all that apply

Books fiction
Books non-fiction
e-Books fiction
e-Books non-fiction
Comics
DVDs or Blu-rays
CDs
Audiobooks
Daisy audiobooks
Digital games
Board games
e-music
Sheet music
Magazines or newspapers
Online magazines or newspapers
Tonies
Materials in English
Things (Library of Things)
Children's books
Film streaming
Online databases
E-Audio
E-Paper
I have not borrowed any materials
Other:

Why didn't you borrow any materials in the past 12 months at the Bücherhallen? (Question not obligatory)

Do you ever borrow materials for others, with your own Bücherhallen membership?

Select all that apply

No
Yes, for my (grand)children
Yes, for family
Yes, for friends
Yes, for people who have difficulties getting to the Bücherhallen
Yes, for others:

Please give your opinion on the following statements about the Bücherhallen's collection, ranging from "strongly disagree" to "strongly agree".

What do you miss in the Bücherhallen's collection? (Question not obligatory)

Select all that apply

Nothing
More English literature
More e-books
More e-audio
More e-papers
More older literature
More magazines
Other:

Exit and clear survey